Contact Us

Contact Info

Email: ava@cottoncandycoconut.com

Instagram: @cottoncandycoconut

Tiktok: @cottoncandycoconut

Facebook: @cottoncandycoconut

Return/Shipping Policy

Shipping: We offer free shipping to send ALL orders to you! You will be emailed a confirmation if you left an email when ordering.

Returns/Exchanges: We only accept returns if the product is damaged/defective upon arrival or if you received the wrong item. We DO NOT accept returns for any other reason, including change of mind or user error. If your item is damaged, defective, or the wrong item, please contact us within 30 days of receiving the product. You must provide photos or a detailed description of the issue. If a return or exchange is approved, we will either issue a refund or send a replacement depending on your preference and product availability.

Thank you for understanding, and we appreciate your business!